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Privacy Policy

BACKGROUND:

CarRejection.com understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, www.carrejection.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is deemed accepted by the use of the website.

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1. Information About Us

Our Site is owned and operated by CarRejection.com, a partnership registered in England.

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2. What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

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3. What Is Personal Data?

Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

In simpler terms, it is any information about you that enables you to be identified, such as your name and contact details, but also electronic location data and other online identifiers.

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4. What Are My Rights?

Under the Data Protection Legislation, you have the following rights:

  • The right to be informed about our collection and use of your personal data.

  • The right to access the personal data we hold about you (see Part 11).

  • The right to rectification if any of your personal data held by us is inaccurate or incomplete.

  • The right to be forgotten (the right to ask us to delete your personal data).

  • The right to restrict or prevent the processing of your personal data.

  • The right to object to us using your personal data for a particular purpose.

  • The right to withdraw consent at any time if we are relying on it as a legal basis.

  • The right to data portability (obtaining a copy of your data to re-use with another service).

  • Rights relating to automated decision-making and profiling. (We do not use your personal data in this way).

Further information can be obtained from the Information Commissioner’s Office (ICO). If you have a complaint, we would appreciate the chance to resolve it first, so please contact us using the details in Part 12.

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5. What Data Do You Collect and How?

Depending upon your use of Our Site, we may collect the following data using the following methods. We do not collect any ‘special category’ or ‘sensitive’ personal data, or data relating to children or criminal convictions.

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Data Collected: Identity Information including name, email, and contact telephone number

How We Collect the Data: Via website contact/enquiry forms 

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6. How Do You Use My Personal Data?

Under the Data Protection Legislation, we must always have a lawful basis for using personal data.

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What We Do: Communicating with you regarding your enquiry.

What Data We Use: Name, email, and contact telephone number.

Our Lawful Basis: Consent to communicate with you.

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With your permission, we may also use your data for marketing purposes. You will not be sent any unlawful marketing or spam, and you will always have the opportunity to opt-out.

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7. How Long Will You Keep My Personal Data?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.

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Type of Data: Name, email, and contact telephone number.

How Long We Keep It: Until you ask us to remove your data.

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8. How and Where Do You Store or Transfer My Personal Data?

We will only store or transfer your personal data within the UK. This means that it will be fully protected under the Data Protection Legislation.

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9. Do You Share My Personal Data?

We will not share any of your personal data with any third parties for any purposes, subject to the following exceptions:

  • If we sell, transfer, or merge parts of our business or assets.

  • If we are legally required to share certain personal data (e.g., court order or legal proceedings).

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10. Can I Withhold Information?

You may access certain areas of Our Site without providing any personal data at all. However, to use all features and functions available on Our Site (such as submitting an enquiry), you may be required to submit or allow for the collection of certain data.

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11. How Can I Access My Personal Data?

If you want to know what personal data we have about you, you can ask us for a “subject access request.” All requests should be made in writing to the email or postal address shown in Part 12.

We will respond to your request within 28 days and, in any case, not more than one month. Normally, there is no charge for this service.

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12. How Do I Contact You?

To contact us about anything to do with your personal data and data protection, please use the following details:

13. Changes to this Privacy Policy

We may change this Privacy Notice from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms on your first use of Our Site following the alterations.

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Last Updated: February 2026

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